Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSTML4008 Mapping and Delivery Guide
Undertake couture millinery

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSTML4008 - Undertake couture millinery
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to produce one-off hats to meet specific client needs. It encompasses and builds on customer service skills to conduct thorough assessments of needs, and production skills to deliver specially made products.The unit of competency applies to interviewing customers, making recommendations, assessing needs and expectations, designing and producing one-off millinery items, fitting and finishing items to customer satisfaction. Responsibility is taken for the maintenance of own work quality and requirement to contribute to the quality improvement of organisation, where necessary.Work may be conducted in small to large scale enterprises and may involve individual and team activities. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in couture millinery, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Prerequisites/co-requisites
Competency Field Millinery
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine job requirements
  • Follow standard operating procedures (SOPs)
  • Comply with work health and safety (WHS) requirements at all times
  • Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • Identify job requirements from specifications, drawings, job sheets or work instructions
       
Element: Prepare to undertake couture millinery
  • Provide advanced client service to determine requirements
  • Obtain agreement to continue with millinery service
  • Conduct initial millinery consultation
  • Confirm client order and design specifications
  • Maintain client records
       
Element: Assist client to select design
  • Identify accompanying outfit and accessories and assess if possible, to consider in millinery design
  • Consider millinery design according to the needs, expectations and personal features of the client
  • Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design
  • Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling
  • Discuss materials, styles and millinery features with the client
       
Element: Produce one-off hat for client
  • Produce millinery pattern for client order
  • Source materials and produce alternative materials, if required, to achieve desired effect
  • Produce headwear according to the design specifications
  • Prepare headwear for client fitting
       
Element: Conduct client fitting
  • Make appointment for client fitting
  • Provide opportunity to fit headwear with clothing and accessories, if required
  • Provide trims, additional and alternative features for consideration
  • Assist client to review headwear, decide on any modifications and confirm design
  • Address client concerns and resolve according to workplace policies and procedures
  • Make appointment for final presentation to the client
       
Element: Finish headwear and present to client
  • Finish headwear according to client requirements, modifications and workplace procedures
  • Check headwear to ensure it conforms with client requirements and quality standards
  • Use effective interpersonal skills to present to the client and ensure satisfaction
  • Complete and maintain details of finished article and client records according to workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to undertake couture millinery

2.1

Provide advanced client service to determine requirements

2.2

Obtain agreement to continue with millinery service

2.3

Conduct initial millinery consultation

2.4

Confirm client order and design specifications

2.5

Maintain client records

3

Assist client to select design

3.1

Identify accompanying outfit and accessories and assess if possible, to consider in millinery design

3.2

Consider millinery design according to the needs, expectations and personal features of the client

3.3

Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design

3.4

Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling

3.5

Discuss materials, styles and millinery features with the client

4

Produce one-off hat for client

4.1

Produce millinery pattern for client order

4.2

Source materials and produce alternative materials, if required, to achieve desired effect

4.3

Produce headwear according to the design specifications

4.4

Prepare headwear for client fitting

5

Conduct client fitting

5.1

Make appointment for client fitting

5.2

Provide opportunity to fit headwear with clothing and accessories, if required

5.3

Provide trims, additional and alternative features for consideration

5.4

Assist client to review headwear, decide on any modifications and confirm design

5.5

Address client concerns and resolve according to workplace policies and procedures

5.6

Make appointment for final presentation to the client

6

Finish headwear and present to client

6.1

Finish headwear according to client requirements, modifications and workplace procedures

6.2

Check headwear to ensure it conforms with client requirements and quality standards

6.3

Use effective interpersonal skills to present to the client and ensure satisfaction

6.4

Complete and maintain details of finished article and client records according to workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria on at least two occasions and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

accurately identifying client needs, expectations and desired outcome

providing high-level and relevant millinery advice

using millinery props, models and sketches to establish client needs

using effective and professional interpersonal skills to establish relationship with the client and provide high-level, individualised customer service

demonstrating discretion, judgement and problem-solving skills in the establishment and delivery of millinery orders

effectively negotiating order details and price with the client for couture millinery on at least two (2) occasions

conducting millinery fitting and identify required adjustments

finishing headwear according to workplace standards and client requirements and presenting to client on at least two (2) occasions

presenting completed item to the client

applying workplace procedures

recording client details and maintaining records according to workplace procedures.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

pricing millinery items

appropriate millinery materials

millinery styles

body language

customer focused communication to meet client expectation and satisfaction

documentation

sketching techniques to portray images to clients

millinery patternmaking for one-off items

finishing techniques:

brushing

steaming

pressing

attaching elastic

labelling

adjusting the positioning of trims

documentation and record keeping according to workplace procedures records.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to undertake couture millinery

2.1

Provide advanced client service to determine requirements

2.2

Obtain agreement to continue with millinery service

2.3

Conduct initial millinery consultation

2.4

Confirm client order and design specifications

2.5

Maintain client records

3

Assist client to select design

3.1

Identify accompanying outfit and accessories and assess if possible, to consider in millinery design

3.2

Consider millinery design according to the needs, expectations and personal features of the client

3.3

Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design

3.4

Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling

3.5

Discuss materials, styles and millinery features with the client

4

Produce one-off hat for client

4.1

Produce millinery pattern for client order

4.2

Source materials and produce alternative materials, if required, to achieve desired effect

4.3

Produce headwear according to the design specifications

4.4

Prepare headwear for client fitting

5

Conduct client fitting

5.1

Make appointment for client fitting

5.2

Provide opportunity to fit headwear with clothing and accessories, if required

5.3

Provide trims, additional and alternative features for consideration

5.4

Assist client to review headwear, decide on any modifications and confirm design

5.5

Address client concerns and resolve according to workplace policies and procedures

5.6

Make appointment for final presentation to the client

6

Finish headwear and present to client

6.1

Finish headwear according to client requirements, modifications and workplace procedures

6.2

Check headwear to ensure it conforms with client requirements and quality standards

6.3

Use effective interpersonal skills to present to the client and ensure satisfaction

6.4

Complete and maintain details of finished article and client records according to workplace procedures

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

PPE

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

Millinery consultation includes:

assessing client facial features, including shape and hairstyle

ascertaining intended use and desired effect of millinery product

discussing materials, styles and millinery features with the client

using millinery models and props to demonstrate different millinery styles

discussing cost estimates with the client

recording size requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Provide advanced client service to determine requirements 
Obtain agreement to continue with millinery service 
Conduct initial millinery consultation 
Confirm client order and design specifications 
Maintain client records 
Identify accompanying outfit and accessories and assess if possible, to consider in millinery design 
Consider millinery design according to the needs, expectations and personal features of the client 
Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design 
Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling 
Discuss materials, styles and millinery features with the client 
Produce millinery pattern for client order 
Source materials and produce alternative materials, if required, to achieve desired effect 
Produce headwear according to the design specifications 
Prepare headwear for client fitting 
Make appointment for client fitting 
Provide opportunity to fit headwear with clothing and accessories, if required 
Provide trims, additional and alternative features for consideration 
Assist client to review headwear, decide on any modifications and confirm design 
Address client concerns and resolve according to workplace policies and procedures 
Make appointment for final presentation to the client 
Finish headwear according to client requirements, modifications and workplace procedures 
Check headwear to ensure it conforms with client requirements and quality standards 
Use effective interpersonal skills to present to the client and ensure satisfaction 
Complete and maintain details of finished article and client records according to workplace procedures 

Forms

Assessment Cover Sheet

MSTML4008 - Undertake couture millinery
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSTML4008 - Undertake couture millinery

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: